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Local tech company wins prestigious award from ShoreTel Inc. (June 2011)
Converged Technology Professionals, based in Crystal Lake, with offices in Chicago, as well as Madison and Waukesha, Wis., announces its recognition by ShoreTel, the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC) as a top partner in Customer Satisfaction, as well as Gold Status Certification.
The Customer Satisfaction Award includes Asia, Europe, Australia and North America. A third party organization surveyed every installed account from July 2010 through June 2011 and Converged Technology Professionals received more than 10 responses with a 100 percent customer service score to be awarded the top spot.
“We are thrilled to congratulate Converged Technology Professionals,” said Tom Hamilton, senior director of Channel Marketing for ShoreTel. “Our partners continue to be a vital piece to the company's success and Converged Technology Professionals exemplifies our total commitment to customer service and satisfaction. We are pleased to recognize their accomplishments and acknowledge how they have helped ShoreTel excel as the leading global provider of IP-based business communication solutions.”