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Etherspeak Products

A SIP connection is a service that connects a company's private telephone network to the ordinary telephone system via the Internet

Simply put, SIP trunking is connecting a PBX (ShoreTel in this case) to the Public Telephone Network via the internet using the SIP VoIP standard. SIP Trunking can lower the administrative burden of an organization by using the same Internet connection used for normal data, thus eliminating the need for PRI/BRI or other connections and equipment and saving the customer thousands of dollars on preliminary hardware and equipment requirements.

EtherSpeak’s SIP trunking solution, developed specifically for ShoreTel customers and dubbed "SureTrunk™," enables customers of all sizes (ShoreWare-based IP phone systems) to make full use of their investment by connecting SIP networks with traditional fixed-line PSTN directly.  This means ShoreTel customers can now realize all of the benefits of IP-enabled communications without any additional investments, hardware, or even new firewall/gateway requirements.

The routing of SIP traffic to EtherSpeak’s SureTrunk™ service is easily set up by providing three primary categories of information:

Customer information and service option selections: Billing information, technical and functional contact information, and service options selections

Technical information: Information on customer ShoreTel technical information, LAN subnet, and firewall configuration

DID provisioning information: Customer address information for Local Inbound, Toll-free and Enhanced Local Service, Authorization for Local Number Portability (LNP)

A VPN tunnel is required to enable SureTrunking.  The VPN tunnel provides access from the customer ShoreTel Switch IP (where trunks are configured) to a virtual IP assigned by EtherSpeak to the customer’s ShoreTel switch.  The customer’s firewall should support industry-standard IPSEC encryption with availability of one-tunnel VPN license. 

Features and Benefits:

Increased Productivity

IP-enabled communications promote collaboration among employees, streamlining work processes and increasing productivity.

Ease of Use

With a user-friendly GUI design and plug-and-play implementation, the SureTrunk™ service further reinforces EtherSpeak's reputation for having the industry's easiest solutions to deploy and use.

Managed Connectivity

SureTrunking can ensure nationwide Quality-of-Service (QoS). With low-latency, high-data throughput, minimal/zero packet loss, and negligible jitter, you can experience the true potential of VoIP.

Best-in-Class Management

A managed SIP trunking solution reduces the time spent on network deployment and maintenance, increasing flexibility and reducing OpEx and total cost of ownership.

Scalability

SureTrunk™ easily scales to increase bandwidth as a business grows, addressing small-to-large enterprises with solutions that fit everything from small business to corporate headquarters.

Lessened Administrative Burden

SIP Trunking uses the same Internet connection used for normal data, eliminating the need for PRI/BRI or other connections and equipment.

Is VoIP for Me?:

Do one or more of the following apply to you?

EtherSpeak's SureTrunk™ can help you save up to 60% on your monthly phone bill. SureTrunk™ is best for you if:

  • you have a high speed internet connection and wish to lower your phone bills.
  • you make long-distance or international calls and want to minimize costs.
  • your business's phone service is a significant part of your overhead.
  • you like the convenience of being able to take your number with you anywhere in the world.
  • you would like to utilize features such as conference calling, choice of any area code, voice mail, call waiting, and more.
  • you live outside of the United States but need a local number for business. (Local numbers NOT available in all locations)

SureTrunk™ offers features and benefits to make it an attractive option to any consumer

  1. Less-Expensive Phone Service
    Consumers typically save a significant amount of money on their monthly phone bill by switching to VoIP. According to a recent survey by Consumer Reports, people who have purchased VoIP service are saving around $50 each month on their phone bill.
  2. Affordable Long-Distance and International Calling
    SureTrunk offers unlimited local and long-distance calls to the United States and Canada for a low, flat monthly rate, and international calls cost only a few cents per minute. Qwest, a traditional-phone-service provider, charges approximately $1.21 per minute for calls to the United Kingdom, whereas SureTrunk users pay just [fee] per minute.
  3. Free Calling Features
    ShoreTel's Office Anywhere over SIP, caller ID, call waiting, call conferencing, and call forwarding--extra services with traditional phone providers--are enjoyed by SureTrunk customers at a nominal or no extra charge. SureTrunk™ users can even manage their voicemail messages through their e-mail. Furthermore, SureTrunk™ customers can get virtual (extra) numbers at any area code, allowing out-of-town friends and family to easily and affordably reach the SureTrunk™ user at a local number.
  4. Convenience
    A major highlight of SureTrunk, users have unprecedented freedom with their phone service. In many cases, users place calls exactly as they did with traditional phone service, but now they can track their call activity, view billing information, and change account information easily.
  5. Mobility
    With SureTrunk, users can take their VoIP service with them anywhere in the world. With any high-speed Internet connection, the VoIP phone adapter allows users to place and accept VoIP calls anywhere, anytime, and at no additional charge.